Open the bottom cover of the box. Look for a printed code on the green motherboard (e.g., RK3128_MXQ_EP_68 R329Q_V2.0 2. Download the Correct Firmware
: Be aware that many "Android 11.1" boxes are actually running older versions (like Android 7 or 10) with modified software to display a fake version number. 2. Tools and Firmware Download Sources firmware para tv box mxq pro 4k 5g android 111 free