He was ahead of his time in linking with organizational culture . He argues that a defensive climate (secrecy, punishment for bad news) destroys value, while a supportive climate (openness, feedback) drives innovation.
Focuses on facilitating message flow between internal members to foster motivation, unity, and goal achievement. He was ahead of his time in linking
y entendió que su empresa no era una máquina, sino un organismo vivo. Siguiendo las premisas de Collado, implementó tres cambios: Adiós al teléfono descompuesto: punishment for bad news) destroys value