: Ensure you are running Windows 10 64-bit. You can verify this by going to Settings > System > About .
For full functionality with Windows 10, Sony recommends installing these additional utilities alongside the base driver: Sxsi X64 Windows 10
used for managing SxS cards also requires Windows 11 x64. Like the driver, it no longer supports Windows 10 [9, 10]. on a legacy Windows 10 system? : Ensure you are running Windows 10 64-bit