Copy it to a (ensure the file name hasn't been automatically changed by your computer).
A “fixed” firmware file might be named something like: ESSGOO_7862_20240815_fixed_bootloop.zip
For , flashing or updating firmware is considered a "last resort" repair method. It is typically used only after a factory reset has failed to fix issues like a missing boot logo, unresponsive touchscreens, or persistent CarPlay/Android Auto connectivity problems. 1. Official Firmware Download & Support