Masterclass - Chris Voss - The Art Of Negotiati... Repack

Most people view empathy as being "nice" or agreeing with the other side. Voss defines it differently: empathy is understanding the other person’s position so well that you can articulate it better than they can.

: only 7% of communication is words, while 38% is tone and 55% is body language. The Late Night FM DJ Voice MasterClass - Chris Voss - The Art of Negotiati...