If using a Bluetooth dongle, try a USB 2.0 port instead of 3.0 to avoid interference. Gamepad driver error - Microsoft Q&A
If the driver error persists but the device is technically connected, tools like DS4Windows Steam's Big Picture Mode Newgamepad N1 Driver Error
Did the error occur , or has the controller worked on this PC before? If using a Bluetooth dongle, try a USB 2