If you are currently locked out, do not spam the "Forgot Password" button. Request it once, wait 10 minutes, and check your spam folder. If that fails, you will need to contact Shape Labs support directly via their website.
(Published primarily in the proceedings of the or related security symposiums like SOUPS ). Candid Shapes Password
Example: BlueSquare!4 (Using the word, the visual, a special character, and a number). If you are currently locked out, do not
If you use a physical photo as your shape source, losing that photo means losing your password. Store a backup encrypted in a password manager (ironically) or with a trusted attorney. If you are currently locked out