Go to https://support.paloaltonetworks.com and enter your credentials.

To download a Palo Alto Networks VM-Series image, you must have an active Customer Support Portal (CSP) account and a valid license or trial authorization . The standard process involves navigating to the Palo Alto Networks Customer Support Portal

Once you have successfully finished the process and have your OVA file, here is how to deploy it:

To download a Palo Alto Networks VM-Series image, you must have an active support account and an associated VM-Series license Prerequisites Support Portal Account : You must register for a sign-on ID at the Palo Alto Networks Customer Support Portal Active License