The requirement for a license key ensures that only authorized users can access and utilize the advanced features of HP SmartCache. This approach helps in several ways:
: Log in with your HPE Passport ID , enter the Entitlement Order Number (EON) from your certificate, and provide your controller's serial number if prompted to generate the 25-character alphanumeric activation key. hp smartcache license key
If the server is running an OS:
Navigate to in the "Actions" or "Maintenance" panel. Click "Add License Key" and enter your code. The requirement for a license key ensures that
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | "License key invalid for this controller" | The key was generated for a different Serial Number. | Return to the portal and re-host the license to the correct SN. | | "SmartCache not supported in mixed mode" | The HDD and SSD are on different controllers, or the HDD is in Legacy JBOD mode. | Ensure all drives are in a RAID array (not HBA pass-through). | | "License bind failed" | Controller NVRAM is full or corrupt. | Perform a "Secure Erase" on the controller (backup data first) via SSA. | | "Feature not available" | The controller firmware is too old. | Update firmware to the latest version via SPP (Service Pack for ProLiant). | Click "Add License Key" and enter your code
: You must have at least one SSD installed to act as the cache volume.