Offline installation of Trend Micro Deep Security is a process where the installation files are downloaded and installed manually, without an internet connection. This method is useful for systems that do not have internet access or for large-scale deployments where a centralized installation process is required.
: Install the latest MSI package (do not use the .zip) and reactivate it from the DSM. Virtual Environments (vSphere) Offline installation of Trend Micro Deep Security is
If missing, the driver is not installed. Virtual Environments (vSphere) If missing, the driver is
This issue typically occurs when the Trend Micro Deep Security Agent (DSA) is deployed to an endpoint, but the Anti-Malware (AM) module fails to activate. In the Deep Security Manager console, the Anti-Malware state shows as or "Not Installed," leaving the endpoint vulnerable to threats. After installing the anti-malware driver offline, verify its
After installing the anti-malware driver offline, verify its status by following these steps:
: A failed or partial installation process can leave drivers in a "limbo" state.